The Drive for New Driving Interfaces : Researching a Driver Interface from Design Intent to End-User Experience

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The Drive for New Driving Interfaces : Researching a Driver Interface from Design Intent to End-User Experience

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Publication Paper in proceeding
Title The Drive for New Driving Interfaces : Researching a Driver Interface from Design Intent to End-User Experience
Author Pettersson, Ingrid ; Hylving, Lena ; Rydstrom, Annie ; Gkouskos, Dimitrios
Date 2016
English abstract
This paper examines the development and the end-user experience of a digital driver information module, with the aim to research the adoption of user experience practice in a large industry organization and the influence of the practice on the end-user experience. Eight developers from the automotive company were interviewed, as well as eight end-users. The module was the first all-digital driver information module for the company. A number of organizational and procedural changes were required to deliver a novel user experience, such as hiring new competences and employing new simulation and development tools. For the end-users, the experience of the digital user interface played a significant role in creating pleasure of use and emotional bonds to the car. The results highlight the benefits for large organizations to adopt to flexible user experience development practices, such as cross-organizational cooperation, iterative prototyping and rapid user testing.
Conference
9th Nordic Conference on Human-Computer Interaction (October 23 - 27, 2016 : Gothenburg, Sweden)
DOI https://doi.org/10.1145/2971485.2995348 (link to publisher's fulltext.)
Publisher ACM
Host/Issue NordiCHI '16 Proceedings of the 9th Nordic Conference on Human-Computer Interaction;
ISBN 978-1-4503-4763-1
Language eng (iso)
Subject User experience
industry experience
driver information
design
mirroring organization
automotive
Technology
Research Subject Categories::TECHNOLOGY
Handle http://hdl.handle.net/2043/25931 Permalink to this page
Link to publication in DiVA Find this research publication in DiVA.
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