Sharing and collaborating in service design

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Sharing and collaborating in service design

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Publication Paper in proceeding
Title Sharing and collaborating in service design
Author Seravalli, Anna ; Selloni, Daniela ; Corubolo, Marta
Research Centre Medea
Date 2018
English abstract
This paper introduces the track on co-created and/or co-produced collaborative services within different types of organisations, from the public realm, to the private and third sector. We navigate this wide field in the wake of three main interpretations of what collaboration may entail: collaboration as an approach to conceive services, ie co-design, collaboration as way in which services are implemented and delivered, ie co-production, and collaboration as a way to raise awareness about issues of public interest, ie participation and democracy. The various papers submitted to this track are clustered according to these three domains: the part on co-design explores the development of tools and the inclusion of stakeholders, the issue of co-production mainly refers to the empowerment of individuals within professional networks and local communities, while questions of democracy and power relationships highlight the importance to address in future how service design practice for sharing and collaboration intersects and contributes to a larger societal development.
Conference
ServDes, The Service Design Conference (18th-20th June 2018 : Milan, Italy)
Link http://www.ep.liu.se/ecp/article.asp?issue=150&article=021&volume= .Icon
Publisher Linköping University Electronic Press
Language eng (iso)
Subject service design
sharing
collaboration
co-design
Humanities/Social Sciences
Research Subject Categories::INTERDISCIPLINARY RESEARCH AREAS
Handle http://hdl.handle.net/2043/26063 Permalink to this page
Link http://www.servdes.org/conference-2018-milano/... (external link to related web page)
Link to publication in DiVA Find this research publication in DiVA.
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