Online to Onsite - Seeding public collaborative services in Rome's library network context

DSpace Repository

Online to Onsite - Seeding public collaborative services in Rome's library network context

Overview

Detailed record

dc.contributor.author Luccioni, Carlo
dc.date.accessioned 2018-11-08T14:51:00Z
dc.date.available 2018-11-08T14:51:00Z
dc.date.issued 2014 en_US
dc.identifier.citation 82 en_US
dc.identifier.uri http://hdl.handle.net/2043/26766
dc.description.abstract The purpose of the study has been to execute an investigation on digital collaborative services, and their connections to onsite activities, throughout empirical experimentation, with a combined participatory design methodology and lab approach. The research focused on how an online platform, in addition to onsite events, could seed a public collaborative service. The chosen context for prototyping the service was the Rome’s library network, where during a phase of economic and job crisis, the library role is even more crucial, as one of the most locally active user centered services. The library wants to readdress its mediation ability towards educational activities who present an unsaturated potential, aimed at increasing users long term job potential and labour market orientation.
 The workshops with local students, library staff, and local NGO, highlighted the need of an online platform in combination with onsite events, that could fill the main gaps that prevent the building of continuos relations with the users, adding a new core touchpoint will change the user experience of the current service, generating a new service flow.
 The online and onsite service was tested in the month of July 2014, with 5 seminars, and a decent online participation, focusing on the main feature of the service: directly influence the service, to actively choosing its contents, the most voted events’ themes that become seminars.
 The users are able to adapt the service to their personal needs, making the system modifiable, creating dialog between the users and the service, sharing many communal traits with a meta-design environment. 
 The current state of the service prototype can not be considered a collaborative service, since the users can reach the role of co-designer - even if can be considered a social innovation project. However this service prototype has the potential to seed a transformation towards a public collaborative service. The user could gradually build a continuos relation to the service, as far as becoming a co-provider. en_US
dc.language.iso eng en_US
dc.publisher Malmö universitet/Kultur och samhälle sv_SE
dc.subject digital collaborative services en_US
dc.subject participatory design en_US
dc.subject service design en_US
dc.subject online platform en_US
dc.subject social media en_US
dc.subject Public sector en_US
dc.subject user centered design en_US
dc.subject library en_US
dc.subject NGO en_US
dc.subject online to onsite en_US
dc.subject collaborative service en_US
dc.title Online to Onsite - Seeding public collaborative services in Rome's library network context en_US
dc.type H2 en_US
dc.setspec.uppsok Technology en_US
dcterms.relation.coopPrivate Seniores Italia
dcterms.relation.coopPublic Biblioteche di Roma
dc.contributor.examiner Ehn, Pelle
dc.contributor.supervisor Agger Eriksen, Mette
 Find Full text Files for download
Icon

This item appears in the following Collection(s)

Overview

Search


Browse

My Account

Statistics