Expectations and satisfaction with care for periodontal specialist patients

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Expectations and satisfaction with care for periodontal specialist patients

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dc.contributor.author Mårtensson, Carina
dc.contributor.author Söderfeldt, Björn
dc.contributor.author Axtelius, Björn
dc.contributor.author Andersson, Pia
dc.date.accessioned 2012-12-18T09:52:39Z
dc.date.available 2012-12-18T09:52:39Z
dc.date.issued 2012 en_US
dc.identifier.citation 799-806 en_US
dc.identifier.issn 0001-6357 en_US
dc.identifier.uri http://hdl.handle.net/2043/14627
dc.description.abstract Abstract Objective. The aim of this study was to investigate expectations on and satisfaction with treatment among patients referred for comprehensive treatment to specialist clinics in periodontology and to explore factors associated with satisfaction in regression analysis. Materials and methods. Patients referred for comprehensive periodontal treatment were sampled for the study. The study was based on a questionnaire in a before-and-after design. The first questionnaire was sent to the patients before their first appointment at the specialist clinic. The second questionnaire was sent after ∼ 6 months. Three questions were used to measure expectations and four questions to measure satisfaction. The first questionnaire was sent to 273 patients with a response rate of 31% and the second questionnaire was sent to 85 patients with a response rate of 73%. In non-response analysis, no difference between respondents and non-respondents were detected as to age and gender. Results. Many of the patients viewed it as important or very important to have healthy teeth (98%) and improved well-being (93%) after periodontal treatment. More than 50% of the patients were satisfied with the relation to the caregiver. When measuring the satisfaction in general, 42% indicated the highest score on the summarized Dental Visit Satisfaction Scale. Having confidence (p ≤ 0.001) and a good relation (p = 0.001) to the caregiver indicated higher satisfaction. Conclusion. Having a good relation to the caregiver and having confidence in the caregiver seems to indicate satisfied patients receiving periodontal treatment at periodontal clinics. en_US
dc.language.iso eng en_US
dc.publisher Informa Healthcare en_US
dc.subject.classification Medicine en_US
dc.title Expectations and satisfaction with care for periodontal specialist patients en_US
dc.type Article, peer reviewed scientific en_US
dc.contributor.department Malmö University. Faculty of Odontology
dc.identifier.doi 10.3109/00016357.2012.734402 en_US
dc.subject.srsc Research Subject Categories::ODONTOLOGY en_US
dc.relation.ispartofpublication Acta Odontologica Scandinavica;3-4
dc.relation.ispartofpublicationvolume 71
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