Cyberbullying in a boundary blurred working life : Distortion of the private and professional face on social media

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Cyberbullying in a boundary blurred working life : Distortion of the private and professional face on social media

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Publication Article, peer reviewed scientific
Title Cyberbullying in a boundary blurred working life : Distortion of the private and professional face on social media
Author Cowen Forssell, Rebecka
Research Centre Centre for Work Life and Evaluation Studies (CTA)
Date 2019
English abstract
Purpose The purpose of this paper is to explore what characterizes cyberbullying when it is performed in digital space and in an increasingly boundary blurred working life context. Design/methodology/approach Cyberbullying is explored through the lens of Erving Goffman’s theories on everyday life interaction and social media scholars understanding of social life on the internet today. The empirical material for the study is grounded in eight in-depth interviews with individuals who have been subjected to cyberbullying behavior in their professional life. The interview data were analyzed by means of thematic analysis. Findings Three key themes were identified: spatial interconnectedness, colliding identities and the role of the audience. The empirical data indicate that in order to understand cyberbullying in working life, it is necessary to consider the specific context that emerges with social network sites and blogs. Moreover, this study shows how social network sites tend to blur boundaries between the private and the professional for the targeted individual. Originality/value Cyberbullying in working life is a relatively under-researched area. Most existing research on cyberbullying follows the tradition of face-to-face bullying by addressing the phenomenon with quantitative methods. Given the limited potential of this approach to uncover new and unique features, this study makes an important contribution by exploring cyberbullying with a qualitative approach that provides in-depth understanding of the new situations that emerge when bullying is performed online.
DOI https://doi.org/10.1108/QROM-05-2018-1636 (link to publisher's fulltext.)
Link https://doi.org/10.1108/QROM-05-2018-1636 .Icon
Publisher Emerald
Host/Issue Qualitative Research in Organizations and Management;
ISSN 1746-5648
Language eng (iso)
Subject Cyberbullying
audience
social network sites
Front and backstage
working life
Humanities/Social Sciences
Research Subject Categories::SOCIAL SCIENCES
Handle http://hdl.handle.net/2043/29608 Permalink to this page
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