Product Service Systems in Construction Supply Chains

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Product Service Systems in Construction Supply Chains

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dc.contributor.author Andersson, Niclas
dc.contributor.author Lessing, Jerker
dc.contributor.editor Hajdu, Miklós
dc.contributor.editor Skibniewski, Mirosław J.
dc.date.accessioned 2019-12-16T14:39:59Z
dc.date.available 2019-12-16T14:39:59Z
dc.date.issued 2018 en_US
dc.identifier.isbn 978-615-5270-45-1
dc.identifier.uri http://hdl.handle.net/2043/30734
dc.description.abstract The shipbuilding, automotive and aerospace industries are examples of industries offering product service systems (PSS) to their customers, i.e. they combine physical products with services to add increased value. While product service systems are well established in many manufacturing industries, it has barley emerged in construction, which is mainly explained by the well-established project-based organisation of construction work. Thus, implementation of product and service systems in construction will challenge the established utilisation of technical solutions and systems, production processes and supply chains. The objective of this study is to identify and critically review examples of product service systems in construction supply chains, with the purpose of describing how it challenges prevailing business systems and organisation of construction work. The study rests upon empirical data collected in two case studies at Gyproc Saint-Gobain in Denmark and Celsa Steel Service in Sweden. The two case studies reveal significant challenges related to the implementation and marketing processes of product service systems. Companies that develop and expand their business offers by providing new product service systems find themselves operating in two parallel market segments, i.e. the traditional market of construction components and the new market of product service systems. The product service systems reviewed in the two case studies show a strong focus and emphasis on the development of the offer and the operational platform, while the companies’ roles and market positions remain unchanged. Thus, the case study companies organise and operate their businesses and market relations as before the implementation of the product service system. The conclusion is that development and implementation of product service systems in construction supply chains, even at the low end of product complexity represented by single building components, require awareness in the companies’ offer of products and services, development in operational platforms as well as clear market position. en_US
dc.format.extent 6 en_US
dc.language.iso eng en_US
dc.publisher Diamond Congress Ltd. en_US
dc.subject Product service system en_US
dc.subject Operational platform en_US
dc.subject Market position en_US
dc.subject Industrialised construction en_US
dc.subject.classification Technology en_US
dc.title Product Service Systems in Construction Supply Chains en_US
dc.type Paper in proceeding en_US
dc.relation.url http://2018.creative-construction-conference.com/index.html en_US
dc.identifier.paperprint 0 en_US
dc.contributor.department Malmö University. Faculty of Technology and Society en_US
dc.contributor.department Malmö University. Materials Science and Applied Mathematics (MTM) en_US
dc.identifier.doi 10.3311/CCC2018-084
dc.subject.srsc Research Subject Categories::TECHNOLOGY en_US
dc.relation.ispartofpublication Proceedings - Creative Construction Conference;
dcterms.description.conferenceName The Creative Construction Conference en_US
dcterms.description.conferencePlace Ljubljana, Slovenia en_US
dcterms.description.conferenceYear 30 June-3 July 2018 en_US
dcterms.identifier.OAurl http://dx.doi.org/10.3311/CCC2018-084 en_US
dc.format.ePage 640 en_US
dc.format.sPage 635 en_US
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