How might we decrease the amount of information lost between and during night shifts through implementing a digital alarm register?

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How might we decrease the amount of information lost between and during night shifts through implementing a digital alarm register?

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Publication Bachelor thesis
Title How might we decrease the amount of information lost between and during night shifts through implementing a digital alarm register?
Author Brandt, Julia
Date 2020
English abstract
This thesis explores the digital opportunities at a mobile workplace in elderly home care by analyzing the existing information and communication flow that happens between and during shifts in everyday practice using a user-centric approach. The fieldwork analysis reveals that a combination of media, both verbal, digital and paper-based is used throughout the shift to pick up and pass on information. With an ageing population that requires care from home, to sustain and improve the quality of care, my research indicates an evident need of supporting home care workers whilst being out of office. The research question is: “How might we decrease the amount of information lost between and during night shifts through implementing a digital alarm register?” which evolved from one out of four design opportunities. The main participants and focus throughout this study are the end-users, night shift home care workers at two different locations in the Malmö municipality. By involving the users early in the process, having a rich fieldwork process and putting emphasis on “support” rather than “replacement” resulted in a mobile application tool presenting relevant patient information, current alarms and alarm history.
Publisher Malmö universitet/Kultur och samhälle
Language eng (iso)
Subject Home care
Interaction design
gui
CSCW
eHealth
Mobile work
application
UCD
Handle http://hdl.handle.net/2043/32641 Permalink to this page
Link to publication in DiVA Find this research publication in DiVA.
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